Personalize Email message for Pass/Fail Certificates

You can customize the email content sent to recipients based on whether they pass or fail the form evaluation or quiz.

Enable Passing Criteria

Pass Email Message

Use this section to define the message shown to users who have passed based on your defined criteria.

You can include:

• Personalized placeholders, like:
  • {{Full Name}}
  • {{Score}}
  • {{Certificate Link}}
• A custom subject line
• Rich formatting (bold, italics, links)

Example:

Subject: Congratulations {{Full Name}}, You Passed!
Body:
Dear {{Full Name}},

🎉 Congratulations on passing with a score of {{Score}}!

Keep up the great work!

Fail Email Message

This feature lets you set up a custom email for respondents who did not meet the passing criteria in your quiz or assessment.

Example:

Subject: Your Results from the Quiz
Body:
Dear {{Full Name}},

Thank you for participating.

Unfortunately, your score was {{Score}}, which did not meet the passing criteria.

You are welcome to try again anytime.

Best regards,
The Team